Video Editor, Education

United States
Job Type:
$54,400/yr - $92,000/yr
Date Posted:
January 29, 2024

BigCommerce’s mission is to help merchants sell more at every stage of growth, from small startups, to mid-market businesses to large enterprises. We focus on being the best ecommerce platform so our customers can focus on what matters most: growing their businesses.

We are equally passionate about growing our employee’s careers and providing them an incredible experience as we rapidly expand across the globe. We are proud to have been recognized numerous times for our product and workplace culture. We empower our people and customers to build, innovate and grow, so together we can redefine the ecommerce industry.

Video Editor, Education


BigCommerce is disrupting the ecommerce industry as the SaaS leader for fast-growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth.

BigCommerce, named a 2023 Best Place to Work in Austin, is looking for a Video Editor, Education. Reporting to the Director, Training, you will support a variety of initiatives through video content post-production. You will play a vital role in the creation, production, editing and development of revenue and non revenue generating material, including “how to” videos, onboarding experiences, product and developer certification, and animating content to engage audiences in new ways.

You should be capable of completing a concept end to end and juggling multiple projects. You can ideate, write, shoot and edit your work. This cross-functional role will support various departments by creating internal and external videos to promote BigCommerce and create educational content for existing and potential customers.

What You’ll Do

  • Strategic and creative thinker with understanding of the importance of audiences and targeting consumers with the content most relevant for them
  • Experience with creating motion graphics, digital storytelling, photography and other creative techniques to develop and build valuable content
  • Write and collaborate with experts on scripts and content for varied audiences (customers, agency partners, internal, etc)
  • Execute video content strategy through ideation, planning, production, editing and publishing processes
  • Create effective content for multiple channel outputs; in particular formal employee, customer, & partner curriculum and technical self-help content.
  • Self-shoot and direct as needed
  • Maintain editing standards to ensure consistency in quality, look, feel and tonality for all digital and video assets
  • Manipulate and repurpose current static creative assets for video (Photoshop/Illustrator)
  • Assist with video production, setup lighting, sound and operate camera as needed
  • Collaborate with multiple stakeholders to execute multi-faceted creative concept
  • Intake technical information and provide instructional material that is clear and concise.
  • Manage your workload and capacity to work within our established processes, coordinating and communicating with Project Managers and leaders throughout the team and company

Who You Are

  • 1-3 years of experience in video strategy and production
  • High skill level in the Adobe Creative Cloud; Premiere Pro, After Effects, Photoshop and Illustrator
  • Knowledge of audio recording and voice over application, record sound and familiarity with sourcing music and assembly editing
  • Strong editing skills, social media proficiency, proven ability to work efficiently in a deadline-driven environment
  • Ability to self-shoot using different cameras
  • Creative ability to use digital storytelling, photography, animation, motion graphics and other techniques to build valuable content
  • Ability to collaborate with instructional designers, copywriters, graphic designers, editors, marketers and leadership to execute multi-faceted creative concepts
  • Excellent problem-solving and organization skills with a good eye for detail and focus on consistency and technical accuracy
  • Strong independent thinking and judgment skills
  • Knowledge of video codecs, formats, and web standards, color correction, audio mixing, music selection, knowledge of the principles, techniques, technology and standards of video production and shot composition
  • Google Apps, other ecommerce resources, Salesforce or related products experience a plus
  • Working knowledge of the BigCommerce platform is a plus

This description is intended to serve as a summary of key duties and responsibilities and may not contain a comprehensive list of activities.

Not all candidates will be eligible for the upper end of the salary range (or have the minimum apply to them), but rather, the exact salary will be dependent on the successful candidate’s location, relevant knowledge, skills, and qualifications.

Targeted salary range

$54,400—$92,000 USD

Diversity, Equity & Inclusion at BigCommerce

Our employees make the difference. At BigCommerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at BigCommerce, please let us know during any of your interactions with our recruiting team.

Learn more about the BigCommerce team, culture and benefits at

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