Social Media Manager (Digital Media Experience Required)

United States
Job Type:
Date Posted:
April 19, 2024


Pennant Digital is a full-service digital marketing agency, focusing on audience development, content strategy, social media, and analytics. Our clients are some of the world’s most recognizable brands and creators spanning the entertainment, sports, automotive, science, environmental, and pharmaceutical industries. We are headquartered in New Jersey with remote team members in Boston, Philadelphia, New York, Oklahoma City, Chicago, Phoenix, Minneapolis, and Madison.


Pennant Digital is seeking an experienced and passionate SOCIAL MEDIA MANAGER to work on a wide range of client projects. In most cases you will be assigned to projects that align with your experience and passions, but the ability to take on and thrive in projects that may be outside of your professional wheelhouse is a plus. This is a full-time position that can be performed on a remote basis, with occasional travel requirements.

The SOCIAL MEDIA MANAGER will be responsible for managing client social media accounts, creating native content, engaging across platforms, tracking and reporting on analytics, and driving strategy. This role calls for experience with and a passion for Instagram, TikTok, Facebook, X, YouTube, and beyond. Basic social video and photo editing skills are a must, as is prior experience working on social media accounts in a fast-paced environment.

The right candidate will be comfortable juggling a prepared content calendar with the real-time demands of social media. Project timelines will range from weeks to “ASAP.” Our clients have come to expect expert insights and execution on projects ranging from social media to newsletters to content strategy, and this role will be charged with upholding that reputation.

Apply for this position if you have the relevant experience, work well in a fast-paced environment, and are passionate about all stages of social media management: creating from scratch, monitoring trends, engaging with audiences, collaborating with team members and clients, and seeing projects to successful completion. This is your opportunity to leverage your passion for content creation and social media into a hands-on role with some of the most well-known and respected brands and creators.


  • Manage or assist in managing social media channels for various clients. You are comfortable publishing and actively engaging audiences across TikTok, Instagram, X, Facebook, YouTube, etc.
  • Edit images and videos for social optimization. You are comfortable cropping images to swipe seamlessly in an Instagram carousel, including panoramic photos that stretch across multiple slides. You have a keen eye for spacing, positioning, and what works on social media. You welcome the challenge of turning a 40-minute, 16:9 video created for YouTube into a compelling TikTok or Instagram reel.
  • Collaborate with Pennant’s design team to develop cohesive and effective visuals for clients, and team up to create workflows and templates to streamline turnaround for your clients’ design needs.
  • Develop and follow brand guidelines, including tone and content strategy, across all platforms. This is an important part of every client relationship, and you are an active participant alongside Pennant leadership and the client.
  • Proactively unearth new ways to help our clients thrive on social media. You are always seeking emerging digital trends and thinking of ways Pennant can take advantage.
  • Facilitate social media collaborations and partnerships that expand the reach of our clients and win new fans.
  • Collaborate and communicate with colleagues across Pennant’s divisions to ensure all social media professionals are following best practices and leveraging trends.
  • Work transparently on all projects and content calendars. Expertly organize all of your digital assets in an easy-to-access manner.
  • Align social media efforts with email, paid, and traditional marketing campaigns. Pennant’s scope of work typically stretches beyond a client’s social media channels, and you welcome learning about initiatives outside your domain.
  • Update scorecards and spreadsheets, and be prepared to communicate the trends reflected by data. Work with Pennant’s design team to develop clear and actionable reports for clients.
  • Clearly communicate trends and analytics to clients. Dive into the numbers that matter, and collaborate with Pennant’s design team to create digestible reporting materials.


  • A talented and passionate social media professional.
  • Purpose-driven on social media. You know what needs to be posted, where, and why. These instincts are forged through hands-on professional experience.
  • An effective social media storyteller. You can summarize a news article in three Instagram carousel tiles or less, turn the best part of a 43-minute YouTube video into a compelling 30-second TikTok, and write crisp copy that stops the thumbs of social media scrollers.
  • Passionate about social media and internet trends: You love producing content for and engaging on social networks including X, Facebook, Instagram, TikTok, YouTube, etc.
  • Active on social media and a rabid consumer of social media news and best practices.
  • A capable improviser: When news breaks and trends emerge, you will help the team capitalize.
  • You are “coachable” – When our design team holds workshops or directs you in a 1-1 setting, you walk away with new tools in your toolbox. When your social media colleagues or Pennant leadership lend you tips or advice, you turn it into action.
  • A self-starter and strong finisher: you take pride in developing a plan, executing it, and reporting on results
  • A strong communicator and listener no matter the format: video calls, email, chat, social posts, and when necessary visual design.
  • Able to decipher client and teammate requests without displaying frustration or condescension. People feel comfortable describing their needs to you.
  • Eager to learn about new platforms and develop fresh techniques to help clients grow their digital footprint.
  • Proficient in a wide range of digital tools, from creative (Adobe suite) to analytical (Google Analytics, spreadsheets) to communications (Slack) to productivity apps (at least one of Trello, Airtable, Notion, ClickUp).
  • Independently productive: you thrive in a remote work environment and know the “always on” nature of digital publishing and social media will result in the occasional inconvenient emergency.
  • A creative thinker ready to jump into strategy sessions and unafraid to suggest ideas.
  • A willing collaborator who fights to see others succeed. You take pride in sharing your best ideas across Pennant’s divisions.
  • Acutely aware of your capabilities—and your shortcomings. If you aren’t qualified or prepared to answer a client’s question, you have the humility to seek additional help for the good of the client.
  • A team player who puts projects and clients ahead of ego.
  • Able to reliably connect during your work hours via Slack, email, phone, and video. Sometimes all of the above in a single day.


  • Medical Coverage: Pennant offers two medical plan options that will cover 60% of your premium, 50% for spouses, and 40% for dependents.
  • Monthly Expense Allowance: Pennant will reimburse up to $250 in monthly personal expenses to be spread however you wish over the following categories: a gym membership (or fitness equivalent), home internet, mobile plan, child care, and/or online courses.
  • Monthly DoorDash Allowance.
  • Parental Leave: 12 weeks paid leave for birthing parent. 4 paid weeks, plus up to 8 unpaid weeks for non-birthing or adoptive parent.
  • Unlimited PTO: This arrangement comes with certain caveats like blackout dates.
  • Way You Work Allowance: Pennant will provide the technical gear you need to succeed, including computer hardware and software.


  • Pennant Digital is looking to fill this role by June 1, 2024.
  • Applications must be submitted by May 15, 2024.
  • Please submit a resume and cover letter describing your qualifications, relevant experience, and career ambitions to
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